Los Alamos County

June 22, 2020 - Customer Care Center Begins Limited In-person Business

While citizens are able to conduct most Los Alamos County business with the Customer Care Center (CCC) via phone or e-mail from 8 a.m. to 5 p.m. during the work week, CCC representatives will open two of the three windows in the Municipal Building lobby during the hours of 11:00 a.m. to 2:00 p.m. Monday through Friday with COVID-safe practices in place. DPU requests citizens to consider continuing to conduct business with the County over the phone or email as much as possible and save in-person visits for when it is necessary.  Pay utility bills online, through the mail or utilize the payment dropbox conveniently located in the Municipal Building parking lot. 

> Read Full Details in the Press Release

Utilities Manager, Philo S. Shelton, III, P.E.

Operating under the jurisdiction and control of the Board of Public Utilities, the Los Alamos County Department of Public Utilities (DPU) is a customer service oriented municipal utility that provides electric, gas, water and sewer services for County residents and businesses and provides wholesale electric and water services to the Los Alamos National Laboratory (LANL).

Need help with a utilities related issue, but aren't sure who to talk to?  Contact the Customer Care Center at customercare@lacnm.us or 505.662.8333

After-hours Emergencies
Call Police Dispatch at 505.662.8222