Yes! Communities' Natural Gas Replacement

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Update 11: Gas leak survey completed (2/5/2025)

Los Alamos Department of Public Utilities completed a gas leak survey at Elk Ridge Mobile Home Park at the beginning of February. No leaks were detected.

 

Update 10: Gas leak survey completed (12/24/2024)

Los Alamos Department of Public Utilities completed a gas leak survey at Elk Ridge Mobile Home Park during the month of December. No leaks were detected.

Update 9: Gas leak survey completed (12/2/2024)

Los Alamos Department of Public Utilities completed a gas leak survey at Elk Ridge Mobile Home Park during the month of November. No leaks were detected.

 

Update 8: Email from Yes! Communities (11/6/2024)

ElkRidgeEmail-20241106.png

Update 7: Elk Ridge on BPU agenda (11/6/2024)

On November 6, 2024, the Board of Public Utilities (BPU) working session will include an update on Elk Ridge. Mr. Mike Askins, Vice President of Acquisitions and Capital Projects, with Yes! Communities will be in attendance to provide a brief update regarding the Elk Ridge Mobile Home Park Natural Gas to Propane Conversion Project. The BPU meets at 5:30 p.m. in the Municipal Bldg., Council Chambers. Public Participation is either in person or via Zoom at https://us06web.zoom.us/j/89412512522.

Link to agenda: https://losalamos.legistar.com/MeetingDetail.aspx?ID=1165684&GUID=D419C9C4-94E4-47F1-BCD0-FBF0BF9B6C97&Options=info|&Search=

 

Update 6: Gas leak survey completed (10/31/2024)

On Thursday, October 31, 2024, Los Alamos Department of Public Utilities completed a gas leak survey at Elk Ridge Mobile Home Park. No leaks were detected.

 

Update 5: Email from Yes! Communities (10/30/2024)

Elk Ridge Gas Line Project

Dear Elk Ridge Residents,

We wanted to update you on the natural gas project in our community. We are working closely with Los Alamos County and the Department of Energy to look at alternative solutions outside of propane. Our goal is to minimize the impact and costs to our residents associated with this project, if any. We are reviewing all options and gathering facts so we can make an informed, cost-effective, decision on the best lasting solution for our community.

PLEASE NOTE: we have no intent to non-renew leases as it pertains to the natural gas issue and our goal is to keep our valued residents in our community.

We will continue the Elk Ridge Appliance survey (link below). We appreciate your patience and will provide ongoing communication as the project progresses. Please also be assured that we are also working to prevent any disruption to your service during the winter months. Thank you, Your Elk Ridge Team.

If you have not signed up for a survey, please do so at this link: https://www.signupgenius.com/go/9040549A9AD29A7FD0-51976368-elkridge#/

Vanessa Bencomo

Community Manager in Training

Need to reach us? Contact the office at (505) 662-5353.

 

Update 4: Unrelated water outage (10/29/2024)

DPU is assisting LANL with notifying Elk Ridge residents because this communications channel has already been set up. Please see the message below.

 

LANL water outage 20241102

Update 3: Report to elected officials (10/22/2024-10/23/2024)

The report below was presented to the Los Alamos County Council on October 22 and the Board of Public Utilities on October 23.

Yes! Communities has retained Cartwright Plumbing to survey each resident’s appliances as part of an effort to investigate the feasibility of converting their appliances to propane over the next several months. These appliance surveys are being performed at no cost to the residents and should be completed by the end of this month. Once the appliance survey is completed, Yes! Communities will evaluate the feasibility of converting the mobile home park to all propane or whether an alternative plan will be developed.

DPU and County staff have met with a few residents from Elk Ridge and assured them that the County has no intentions to shut off the gas until all conversions are complete.

DPU is supporting an informational fact sheet for Elk Ridge and as communication is received, staff is translating the information into Spanish to assist our Spanish speaking residents. Staff will continue to update this webpage/fact sheet as new information is received. When the webpage is updated, DPU will notify Elk Ridge residents who have an email or cell phone number on file.

Since any potential conversion project will take months to implement, DPU’s gas crew has scheduled to perform leak detection surveys for the last week of each month with the next leak detection survey to be performed next week. Trailer skirts will not need to be removed since the last leak detection survey identified where the gas meter risers connect in each home.

DPU has been metering and billing for the natural gas that comes from DOE/LANL through a master meter at Elk Ridge. The gas system at Elk Ridge is unique, not because of the community type, but due to its location. Another example of location differences is that DPU bills YES! Communities for Elk Ridge sewer, even though the sewage goes directly to LANL’s waste processing facility not the WWTP owned and operated by DPU.

 

Update 2: Email from DPU (10/21/2024)

The Utilities Manager will provide an update on the Elk Ridge Natural Gas System Transition Planning at the County Council meeting tomorrow, October 22. The meeting begins at 6 p.m. and will be held at Fire Station No. 3 in White Rock, 129 State Road 4. The update is under the business section (Item 6.E.) which is later on the agenda. Public comment for this item will occur after the presentation, not at the beginning of the meeting.

This meeting is in person and open to the public. However, for convenience, the following Zoom meeting link and/or telephone call-in numbers may be used for public viewing and participation: https://us02web.zoom.us/j/84587518059 Or Telephone: Dial (for higher quality, dial a number based on your current location):

US: +1 253 215 8782 or +1 346 248 7799 or +1 669 900 6833 or +1 301 715 8592 or +1 312 626 6799 or +1 929 205 6099 Webinar ID: 845 8751 8059.

 

Link to the Agenda: https://losalamos.granicus.com/ViewPublisher.php?view_id=2

 

Thank you,

Los Alamos Department of Public Utilities

 

PLEASE DO NOT RESPOND TO THIS EMAIL. RESPONSES MAY BE SENT TO customercare@lacnm.us

 

Update 1: Email from Yes! Communities (10/2/2024)

Gas Conversion email blast

Fact Sheet (9/30/2024)

  • The conversion project by Yes! Communities, owner of the Elk Ridge Mobile Home Park, is necessary because the natural gas distribution system serving the residents has reached the end of its useful life and it is not feasible to replace it.
  • Los Alamos County does not know the details or timing of the Yes! Communities - Elk Ridge Mobile Home Park natural-gas-to-propane conversion project. However, Yes! Communities hired Cartwright Plumbing to survey appliances in homes (see update below).
  • The County has reached out to Yes! Communities and will provide updated information here as we receive it.
  • The Los Alamos County Department of Public Utilities (DPU) has been metering and billing for the natural gas that comes from DOE/LANL through a master meter at Elk Ridge. 
  • Once each individual home conversion is completed, DPU will conduct a final meter reading at the residence and close out individual natural-gas accounts.  When the entire park conversion project is completed, DPU will purge and cap the distribution system.
  • DPU did a comprehensive leak survey of the entire park in July and Aug and no leaks were detected.
  • DPU will continue to provide electric service direct to each customer.
  • Questions? Elk Ridge residents may contact the community management of Yes! Communities: ElkRidge@yescommunities.com or (505) 412-4349. If residents do not receive a response from community management, they may contact the Resident Relations team at yesicanhelp@yescommunities.com or (844) 280-2203.