Jury duty scam calls are targeting residents

Published on July 01, 2024

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Los Alamos County Customer Care Center (CCC) staff learned of scam text messages and phone calls that have been going out today. The sender/caller phone number ID on the messages is that of the CCC—(505) 662-8333—however the calls are not originating from that phone number.

CCC staff urges anyone receiving calls or texts from (505) 662-8333 to be aware of the following information.

  • The Los Alamos County Municipal Court has confirmed that they are not calling/texting jurors who didn’t show up for jury duty.
  • The texts say “This is Sgt. Troy Hughes Los Alamos County Sheriff’s Office!” Troy Hughes is a fire chief, not a sergeant, and he is from the Los Alamos Fire Department, not the sheriff’s office.
  • Calls and texts are directing their targets to go to the “lobby” at the Justice Center to access a kiosk system and pay a fine. There are no kiosks for payment at the Justice Center.
  • While the calls and texts reference case file numbers and citation IDs, they are not legitimate.

Should you ever receive a call or a text from (505) 662-8333 that gives you pause, please call the Customer Care Center directly to discuss it. If you have received a scam phone call or text message and would like to report it, call non-emergency police dispatch at (505) 662-8222. 

 

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