Recreation Leader (2 positions)
Contact Info

17-91 Recreation Leader (2 positions)

Posted on: 2017/07/13

Minimum Qualifications:
•High School Diploma or GED 
•One year of customer service experience involving cash handling and reconciliation. 
•Must successfully complete a thorough background investigation.
•Must successfully complete a skills test administered by Human Resources.

Preferred Qualifications:
•Valid New Mexico driver’s license.

Knowledge, Skills, and Abilities:
•Knowledge of inventory management practices. 
•Knowledge of basic cash management procedures. 
•Knowledge of shop security and safety procedures. 
•Knowledge of customer service practices and techniques.
•Knowledge of computerized information systems used in financial and/or accounting applications.
•Skill in operating various word-processing, spreadsheets, and database software programs in a Windows environment.
•Skill in operating point of sale software.
•Skill in database management.
•Skill in records maintenance.
•Ability to make administrative/procedural decisions and judgments.
•Ability to handle multiple tasks and meet deadlines.
•Ability to represent organization in a professional manner, building respect and confidence.
•Ability to establish and maintain professional relationships with individuals of varying social and cultural backgrounds and with co-workers at all levels.
•Ability to gather data, compile information and prepare reports.
•Ability to work effectively with a wide range of constituencies in a diverse community.
•Ability to greet the public in a courteous manner and to obtain and provide appropriate information.
•Ability to safely use cleaning equipment and supplies.
•Ability to prepare routine administrative paperwork. 
•Ability to communicate effectively, both verbally and in writing.  
•Ability to read, sort, check, count, and verify numbers. 
•Ability to resolve routine customer service issues.

Essential Duties & Responsibilities:
•Provides routine information and support to Parks, Recreation and Open Space (PROS) Division patrons; answers questions, and resolves or refers day-to-day problems and concerns for PROS patrons.
•Oversees and coordinates use of facilities and equipment sales and/or rentals. Reserves and schedules use of outdoor facilities.
•Coordinates the reservations and permits for use of outdoor facilities.
•Issues vendor licenses and permits.
•Issues camping permits.
•Collects fees for liquor licenses and issues permits.
•Prepares regular customer billings.
•Actively assists with the development and improvement of procedures to facilitate customer service processes for the PROS Division.
•Coordinates and performs computerized cash register sales transactions and cash management.
•Monitors cash received and financial billings; resolves discrepancies, prepares, reconciles and records cash receipts for deposit and prepares sales reports and deposits.
•Monitors and coordinates ordering, inventory, display, receipt and return of merchandise and/or equipment; verifies invoices and billing and resolves errors and discrepancies.
•Balances cash drawer for shift and creates daily bank deposit.
•Coordinates the issuing and disposition of stock, supplies, and facilities used by patrons. 
•Monitors general housekeeping cleanliness within the area; ensures that equipment and facilities remain in good repair, and that customer service standards are maintained.
•Coordinates the enrollment of program participants; schedules recreation activities. 
•If at the Aquatic Center, assists in coordinating aquatic center schedule with public schools, YMCA, high altitude training clients and other community groups and organizations.
•Processes the request for proposals, contracts, billing and payment of contract instructors.  Oversees the logistics, such as reserving facility space and coordinating marketing materials, for recreation programs conducted by contract instructors.
•Responsible for coordinating the PROS Division’s records retention management program. Stays current on records management procedures and provides training and updates to PROS Division staff.
•Inspects equipment and facilities to ensure customer and employee safety.
•Enrolls participants and schedules various Recreation activities.
•Informs customers of program procedures, content, schedules and costs. 
•Maintains records and statistics of recreation program attendance and recreation facility and equipment use. 
•Runs daily errands in a County vehicle to deliver and pick-up paperwork from other County Departments and to pick-up supplies.
•If at the Golf Course, performs general floor maintenance and housekeeping; monitors and maintains the condition and safekeeping of merchandise and/or rental equipment. 
•If at the Golf Course, related duties will include staging as well as cleaning carts, ensuring that practice range tee is neat and in order, the supply of range balls are available, putting away of the carts and closing the cart storage area.
•Staffs concession stands; orders, receives, prepares, expedites and serves all beverage items from the concession stands.  
•Gathers data, compiles information, and prepares reports, correspondence, marketing materials, signage, and other written materials.
•Assists with special events and programs as needed.
•Ensures strict confidentiality of financial records and other privileged information.
•Contributes to a team effort and accomplishes related results as required.
•Performs other duties as required.

Physical Demands:
While performing the duties of this job, the employee regularly is required to sit; have manual and finger dexterity; stoop, and talk or hear.  The employee is frequently required to stand and walk.  The employee is occasionally required to crawl, climb heights, reach above shoulder level, crouch, kneel, balance, push/pull, and carry.  The employee must occasionally lift and/or move up to 25 pounds.  

Work Environment:
Work is performed in an office or facility setting with a moderate noise level.  Early morning, evening, holiday and weekend work is required.

Each and every county position requires the following professional skills and abilities as key and necessary elements of performance.  Employees are required to:

•Demonstrate regular and reliable attendance;
•Work well with others and participate fully in a team oriented environment;
•Interface with other employees and customers in a courteous and respectful manner;
•Project positive support of their department and all county organizations at all times; and,
•Maintain and enhance the county’s commitment to customer service excellence.

How to Apply:
County application is required.  Apply at the Human Resources Division, County of Los Alamos, 1000 Central Avenue, Ste. 230, Los Alamos, NM  87544.  Applications are available in our office, at or by calling (505)662-8040.  All vacant positions are listed on the above website and on our Job Line at (505)662-8039.  

If you are an individual with a disability who is in need of an auxiliary aid or service to participate in the examination process, notify the Human Resources Division at (505)662-8040 at the time of application.  Some documents can be provided in accessible formats.  Contact Human Resources at the above number if an accessible format is needed.

Applications become a public record upon receipt and may be made available for public inspection.

Selection Procedure:
The Incorporated County of Los Alamos does not discriminate on the basis of race, color, religion, sex, age, national origin, sexual orientation or gender identity, disability, genetic information, or veteran status in employment or the provisions of service.


Deadline for Submissions: 07/27/2017