The Los Alamos County Customer Care Center is part of the Department of Public Utilities but is also here to help citizens and visitors find the information they need for other general County inquiries. If we can’t answer your question, we’ll find out who can!
Many County services are handled directly through specific departments, and the Customer Care Center can help direct you to the department that can best serve your needs.
Are you a federal employee or federal contract employee who has been furloughed?
DPU has enacted a moratorium for furloughed employees during the federal government shutdown. If you have been furloughed and are worried about paying your utility bill during this shutdown, please click the icon below, fill out the form, and someone from the Customer Care Center will contact you to discuss payment plans and ensure you are protected from utility disconnection.