Department of Public Utilities
Donate Now

If you'd like to help others who may be having trouble paying their utility bills, please consider donating to the Utilities Assistance Program (UAP).  "Donate Now" will take you to our Paymentus bill payment portal, where you can now click on a Utilities Assistance Program button to make a donation.  You do not have to be a current LAC DPU customer to donate.  Thank you for helping our community!

> Learn more about the UAP or request assistance.


June 22, 2020 - Customer Care Center Begins Limited In-person Business

While citizens are able to conduct most Los Alamos County business with the Customer Care Center (CCC) via phone or e-mail from 8 a.m. to 5 p.m. during the work week, CCC representatives will open two of the three windows in the Municipal Building lobby during the hours of 11:00 a.m. to 2:00 p.m. Monday through Friday with COVID-safe practices in place. DPU requests citizens to consider continuing to conduct business with the County over the phone or email as much as possible and save in-person visits for when it is necessary.  Pay utility bills online, through the mail or utilize the payment dropbox conveniently located in the Municipal Building parking lot. 

> Read Full Details in the Press Release



Philo Shelton Utilities Manager
Utilities Manager, Philo S. Shelton, III, P.E.


Operating under the jurisdiction and control of the Board of Public Utilities, the Los Alamos County Department of Public Utilities (DPU) is a customer service oriented municipal utility that provides electric, gas, water and sewer services for County residents and businesses and provides wholesale electric and water services to the Los Alamos National Laboratory (LANL).

Need help with a utilities related issue, but aren't sure who to talk to?  Contact the Customer Care Center at customercare@lacnm.us or 505.662.8333

After-hours Emergencies
Call Police Dispatch at 505.662.8222


TOP FEATURES

2019 Drinking Water Quality Report
06/16/2020
Los Alamos Department of Public Utilities has released its Drinking Water Quality Report covering January through December 2019.
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NewsBullet
Carbon Free Power Project (Small Modular Nuclear Reactor)
03/16/2018
The Los Alamos Department of Public Utilities (DPU) will request the Los Alamos County Council to authorize $63,000 to continue participation in the Carbon Free Power Project (CFPP) through March 2020. Scheduled for 6 p.m. on Tuesday, Dec. 17, the Council will meet in Council Chambers at 1000 Central Ave., Los Alamos, NM
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NewsBullet
Future Energy Resources Committee, Reports and Implementation
06/21/2017
A final Integrated Resource Plan (IRP) that assesses future electric power supply options for Los Alamos County is posted here as of August 1st. The electric power industry is changing dramatically to reduce its emissions of carbon dioxide and other “greenhouse” gases. The Board of Public Utilities (BPU) established in 2013 a goal for the Department of Public Utilities “to be a carbon neutral electric provider by 2040.”
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Contact Info

505-662-8333

505-662-8005

customercare@lacnm.us

1000 Central Ave., Suite 130

Mon - Fri

8:00 am - 4:00 pm